When you arrive, you will be greeted in a comfortable reception area where one of our staff will meet your first requirements.

A tea corner with fresh fruit and a pleasant reading area will be at your disposal; Internet access and television are also available.

  • For nephrology patients: upon arrival you will be directed to our surgery assistant, who will carry out the preliminary analyses (blood tests etc.). Our specialist will then see you for the consultation.
  • For dialysis patients: when you arrive, you will be shown where to safely store your personal belongings; while waiting for your therapy to begin you will of course be able to use all the services provided in our reception area.


Our treatment aims to provide effective and tailored healthcare services, according to LAMal principles and in keeping with the quality and safety requirements set out by the high level of Swiss standards.


Quality and safety are both at the core of our healthcare services.

  • A centralized, personalized and patient-oriented medical and nursing care
  • A highly qualified nephrology specialist in constant attendance, with many years of experience in dialysis, Nephrology and Internal Medicine
  • Qualified nursing staff with many years of experience, skilled in the areas of dialysis and in dealing with nephropathic patients
  • Every patient is assisted by a nurse who is  responsible for his/her treatment plan and will help answer any queries or arrange home care if necessary, etc.
  • If needed, home visits will be carried out by our physician for patients with problems relating to nephrology and internistic treatment.
  • A 24/7 medical stand-by service is provided.
  • Customized interviews with doctors and nurses to provide solutions specific to your needs
  • A free service in dealing with medical and administrative practices, such as certificates, health insurance, etc.
  • A treatment plan in accordance with the high Swiss quality and safety standards
  • Modern and advanced technology in dialysis therapy and reverse osmosis plant
  • Collaboration with hospitals and clinics in the region regarding hospital admissions, clinical studies, convalescence and rehabilitation
  • A partnership with university transplant centres, notably in Basel, Zurich and Bern
  • Collaboration within the territory to meet your home needs by arranging the additional healthcare required, such as medication, home assistance, etc.


  • Free of charge parking spaces are provided close by
  • We contribute to your transport costs.
  • A modern, bright and tranquil environment, designed to meet your needs
  • A private locker to safely store your personal belongings and a pleasant reception area, at your complete disposal
  • Electrically adjustable and comfortable armchairs and sofa-beds for dialysis, along with modern accessories to improve the quality of your stay
  • Dialysis stations equipped with iPad and free Internet access
  • A snack prepared with the best local products offered during dialysis
  • Flexible and customized haemodialysis shifts to match your business or holiday needs
  • Your holiday taken care of as we help you plan and book it in Switzerland or abroad
  • A new way of staying together: we are happy to invite you to our free events, short trips, lunches for special occasions, etc.- why not bring your relatives and friends too!
  • Religious assistance is provided for those who require it.


If you are living in Switzerland, all costs for dialysis are covered by your health insurance, without any further expenses.

Just register at our dialysis unit, either as a regular patient for a permanent dialysis station or as a holiday patient for temporary treatment during your stay in the Canton Ticino.

If you live abroad or are just here on holiday, we will be happy to provide you with all the necessary information regarding our services.